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See an online doctor today

Our telehealth GP service gives you video access to Australian registered doctors at a time & location that suits you.

A doctor's appointment without all of the sick people

Please note that the provision of Covid antiviral treatment is entirely within the discretion of the treating doctor.
Please note that vaccine exemption certificates will not ordinarily be given through our service.
15 minute consultations with a registered doctor.
COVID-19 Medicare rebates are no longer available.

$60 in business hours;

$90 after hours

1. Choose an appointment

Our online Video Consultation Service gives you direct access to an Australian registered doctor for an on-demand appointment or schedule a time that suits you. Medicare rebates are no longer available.

2. Register or Login

Enter or confirm your personal details so we know who you are and the doctor knows your current medical history.

3. Confirm your appointment

Complete your appointment booking by choosing your prescription delivery method (ePrescription or deliver to pharmacy) and providing consent prior to payment.

4. Chat with your Doctor

Join the video call using your smartphone, tablet or computer and discuss your medical concerns with your doctor. A prescription, referral or medical certificate may be provided.

Online Doctor Frequently Asked Questions

Are online doctor appointments covered by Medicare?

The Commonwealth Government has announced an end to Medicare rebates and bulk billing for Telehealth GP Consults effective Monday 20 July 2020. Under current COVID-19 health measures, only GP Clinics that have seen a patient face to face within the past 12 months are now eligible to claim Medicare for a telehealth consult. You may be eligible to Redeem a Benefit using your insurance policy or employer issued voucher code.

Are your doctors and mental health experts qualified?

Yes, absolutely. All of our health practitioners are Australian registered, fully qualified and insured and experienced in providing telehealth consults. Our health practitioners comply with all relevant professional standards including the RACGP Standards for telehealth and the Australian Health Practitioner Regulation Agency (AHPRA) Guidelines for technology-based patient consultations.

How can I receive my prescription?

If your doctor prescribes medication for you, you can receive your prescription by:

  • Electronic prescription sent to your mobile as an SMS; or
  • Digital copy of a paper prescription sent via fax and email to your local pharmacy

Electronic prescriptions are available to all Medicare card holders and are a convenient alternative to a paper prescription, which is no longer required. An SMS is sent directly to your mobile phone, which you take to your preferred pharmacy, and they dispense your medication by scanning the code within the SMS.

Still have questions? Get in touch or visit our frequently asked questions

An online doctor's appointment without all of the sick people

When you're unwell, you don’t want the hassle or the risks of sitting in a clinic waiting room. With Doctors on Demand, you can see an online doctor from the comfort and convenience of your home. Using the latest in telemedicine technology, our registered Australian doctors can securely and conveniently speak with you about your health concerns, and provide you with a prescription, referral or medical certificate, without leaving home.

Medicare rebates are no longer available due to the Government's withdrawal of eligibility of GP services through telehealth providers.

Never had a telehealth consultation? Check out what your experience will be like.

Ready to see a doctor?

It’s easy to use our service. Available 24 hours, 7 days per week, all you need is a Credit or Debit Visa/Mastercard to begin.

Book a Doctor Appointment